Snake River Farms FAQ

Snake River Farms is part of Agri Beef, a family owned and operated business based in Boise, Idaho. Founded in 1968 by Robert Rebholtz, Sr., the company started as a ranching and feeding operation. Over the years, the company has incorporated every step from start to finish into their business. It's unusual to have this breadth of experience and degree of control in the beef industry, but it is a key reason why Snake River Farms beef is so unique and delicious.

We ship your order in an insulated cooler with ice inside our black Snake River Farms box. All orders are shipped via FedEx. Read more about our Shipping.

All Snake River Farms products are aged to maximize the flavor and texture of our beef. We employ two different methods:

Wet-Aging

A technique where our subprimal cuts of beef are vacuum-sealed and allowed to rest in refrigeratation for a minimum of 21 days. Natural enzymes tenderize the beef and allow deeper flavors to develop. The product is not exposed to the air, so there is no weight loss. Our products are all wet-aged 21 days or more before they are packaged and shipped to our customers.

Dry-Aging

A unique process where beef subprimals are placed in a carefully controlled environment in order to intensify their natural flavor and make them more tender. All our products are dry-aged a minimum of 45 days which we feel is the minimum amount of time to enhance our beef.

Yes, you can select your delivery date in the checkout process. You can schedule an order to deliver up to 30 days out from your purchase date.

All our beef grading is based on marbling or intramuscular fat. This is the most important factor used to grade beef in the U.S. and around the world. Beef sold by Snake River Farms falls into four categories. In order, from lowest to highest marbling, they are: USDA Choice, USDA Prime, SRF Black Grade and SRF Gold Grade.

The United States Department of Agriculture (USDA) has established eight beef quality grades, but only the two highest grades are sold on our website. These are:

- USDA CHOICE: Includes the majority of meat sold in grocery stores and butcher shops. USDA Choice has great flavor and tenderness. Steaks from this grade are above average and readily available.

- USDA PRIME: Only about 4 to 5% of all beef graded in the U.S. has marbling to grade at this level. Most of these premium steaks are purchased by fancy steakhouses and restaurants. Prime beef has excellent flavor and tenderness.

All Snake River Farms American Wagyu beef grades above USDA Prime. In order to represent the marbling present in our beef, we use the Japanese Beef Marbling Score or BMS. BMS measures marbling on a scale from 1 to 12 with a 2 representing USDA Choice and a 12 being the highest level of marbling possible.

- SRF BLACK GRADE: Significantly more marbling than USDA Prime. Rated at 6 to 8 on the Japanese Beef Marbling Score (BMS).

- SRF GOLD GRADE: The highest marbled beef sold by Snake River Farms, rated at 9+ on the Japanese Beef Marbling Score (BMS).

           BMS 2 to 3 USDA Choice
           BMS 4 to 5 USDA Prime
           BMS 6 to 8 SRF Black Grade
           BMS 9+ SRF Gold Grade

Our frozen products maintain their quality for up to 6 months in the freezer. They stay in top condition for 14 days in the refrigerator, provided the outer plastic packaging is intact and sealed. Once open, the product should be used as soon as possible.

 

Dry-aged products ship fresh and are best consumed within 7 to 10 days. We don’t recommend freezing our dry-aged beef.

Selling and shipping high quality meat is what we do every day. We’re certain you’ll love our products and our great service. If you have any concerns, contact us within 30 days of receiving your order.

  • Weight: Our products are priced to meet a minimum weight
  • Condition: Your order will arrive in ideal condition, either frozen or partially frozen.
  • Accuracy: You will receive the product you order, and it will be the size indicated on our site or larger.
  • Timeliness: We work to deliver on the exact delivery date requested, but we are at the mercy of transit delays beyond our control. Your order will arrive +/- 1 day from the requested date. We package your order with ample insulation and cooling elements for safe transport if an additional day is required

Please do not refuse delayed packages. We ask you to accept the package and notify us if there are any issues. We cannot fulfill our guarantee if a package is refused.

Yes! Here are the details:

1. When will my subscription ship/deliver? All subscriptions ship the first Tuesday of every month and will deliver the first Thursday of every month.  Ship dates cannot be changed, but you will have the option to skip month to month. 

2. How much is shipping for subscriptions?  All subscription shipments include FREE EXPEDITED shipping.   

3. Can I skip shipments? Yes, you can skip a shipment up to 2 days in advance of shipping.  You will receive an email reminder 7 days before your next shipment. 

4. Can I select frequency and duration for my subscription?  Yes, you have the following options:

Every Month for 3, 6, or 12 months (3, 6, or 12 installments) 

Every 3 months for 6 or 12 months (2 or 4 installments) 

5. Can I add product(s) to my subscription? No, subscription shipments have fixed product assortment that cannot be altered. Unfortunately, nothing can be added to a subscription order. 

6. Can I see what products will be in my next shipment?  Yes, we will post the next 2 months of boxes every month on the page.

7. Will my subscription ship fresh or frozen?  Depending on what subscription you choose, the product can ship fresh or frozen, but there will never be a mixture in one shipment.  Dry-Aged Subscriptions will ship fresh on gel packs.  The Beef and Beef/Pork Subscriptions will ship frozen on ice and is guaranteed to arrive at least partially frozen upon arrival. 

8. Can you include a gift message for subscriptions?  Yes, the gift message will be sent on every installment that is entered at checkout.  If you enter a recipient email address, the recipient will receive a shipping notification for every installment. 

We sometimes ship from multiple warehouses, so your order might arrive in multiple boxes. You will receive a tracking number for every box sent your way.

We have a Gifting Manager who would love to help! Email giftsrf@snakeriverfarms.com.

We also have the ability for you to use multiship at checkout to save time when placing multiple orders.

Please submit requests through our donation request form.

We are working on one now and it will launch late in 2020. Please check back!

We are not sponsoring any competitive BBQ teams at this time. 

Snake River Farms American Wagyu Beef cattle are grass and hay fed on pasture for the first year of their life. They are then fed a sustainable diet of hay, forages, grains (including corn, soft white wheat and barley), as well as potatoes, vitamins and minerals. SRF cattle will never receive any growth promotants or growth promoting hormones, but can receive antibiotics to treat illness and infection.

Snake River Farms American Kurobuta pork are fed on a co-op of small family farms in the Midwest and are fed a combination of corn, soybean meal, oats, vitamins and minerals. No artificial hormones or gestation crates are used in SRF pork production.

Double R Ranch Beef are grass and hay fed on pasture for the first year of their life. They are then fed a sustainable diet of hay, forages, grains (including corn, soft white wheat and barley), as well as potatoes, vitamins and minerals.